🔒Privacy Policy

🔒 Gorillabox Privacy Policy

In compliance with Regulation (EU) 2016/679 (RGPD) and Organic Law 3/2018 (LOPDGDD), we inform you of how we process and protect your personal data at www.gorillabox-shop.com.

1. Who is the data controller?

  • Responsible: Stavros Chatzipavlou

  • Trade name: Gorillabox

  • NIFDATE OF BIRTH: Z2656463Z

  • Intra-Community VAT registration number (ROI)ESZ2656463Z

  • AddressCalle Feria 17, 3ºF, 02004 Albacete, Spain

  • Contact mail: info@gorillabox-shop.com

2. What personal data do we collect?

We may collect the following personal data:

  • Name and surname

  • E-mail address

  • Telephone

  • Postal address

  • Payment data (not stored directly, processed through secure platforms)

  • Order history and browsing data (if you accept cookies)

3. For what purpose do we process your data?

We process your data to:

  • Manage, process and ship your orders

  • Attending to enquiries made through forms or e-mails

  • Send newsletters and promotional offers (subject to consent)

  • Comply with legal, fiscal and accounting obligations.

4. What is the legal basis for processing your data?

  • Execution of a contract: process and deliver your orders

  • User consentNewsletter subscriptions, marketing, contact forms, etc.

  • Legal obligationsInvoicing, accounting, tax regulations

5. With whom do we share your data?

We may share your data only with:

  • Secure payment platforms (Stripe, PayPal, etc.)

  • Logistics and transport companies

  • Accounting and legal advice

  • Public authorities when required by law

➡️ We never sell your personal data.

6. How long do we keep your data?

  • Ordering and invoicing data: 6 years (legal obligation)

  • Enquiries or contact messagesuntil resolution or removal at the request of the person concerned.

  • Marketing datauntil you unsubscribe or withdraw your consent

7. What are your rights?

As a user you can exercise your data protection rights:

  • Accessing your personal data

  • Requesting the rectification of inaccurate or incomplete data

  • Request the deletion of your data

  • Limit the processing of your data

  • Request the portability of your data

  • Oppose treatment in certain cases

To exercise these rights, you can write to info@gorillabox-shop.comattaching a copy of your DNI/NIE or equivalent document.

If you believe that your rights have been violated, you can lodge a complaint with the Spanish Data Protection Agency (AEPD): www.aepd.es.

8. Security of your data

At Gorillabox we apply appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, loss or improper disclosure.

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